Enrolment Terms

These terms are the agreement between Debate Better Pty Ltd (ABN 33 700 563 686) — “we”, “us” — and the parent or guardian who enrols a student — “you”. You enter into them on behalf of the student in your care, and you confirm you have authority to do so. You accept them when you enrol a student or pay a fee, whichever happens first.

We provide online debating education:

• Term classes: small-group debating classes, run in terms and delivered live over video.
• Private coaching: one-to-one sessions, where offered.
• Tournaments: online competitions we run from time to time, with their own entry details.

We coach debating skills — how to build a case, think on your feet, and respond under pressure — and we give honest, specific feedback.

We may update these terms, or a policy that forms part of them. For a material change, we’ll give you at least 28 days’ notice by email before it takes effect. If a change is adverse to you and you don’t accept it, you may cancel the affected enrolment and we’ll refund the unused part of any fees you’ve paid. Day-to-day operational changes — such as a coach change or a timetable adjustment — aren’t changes to these terms.

• If a student can’t attend: let us know as early as you can. Where we reasonably can, we’ll help the student catch up — for example with session notes, or a place in another group that week — but a missed session isn’t automatically refundable or transferable.
• We don’t provide class recordings to families, including for a missed session. Every room is recorded as a child-safety control, and each recording contains other people’s children — so recordings are access-controlled and never distributed. This is set out in our Child Safety page and the Families Privacy Policy.

• Confirming a place: a place is confirmed when we receive payment, or the agreed deposit, for it. Places are limited and offered first-come.
• Fees: the fee that applies to you is the one shown when you enrol, at checkout. Fees are in Australian dollars and include GST. Fees may change between terms, but a change never affects a term you’ve already paid for.
• How you pay: we take payment through Stripe. We don’t see or store your card details — Stripe handles them.
• Deposits: where a deposit applies, it’s shown at checkout and holds your place. Whether a deposit is refundable is stated at checkout before you pay.

• Before a term starts: cancel 7 or more days before the first session and we’ll refund your fees in full, less any deposit shown as non-refundable at checkout. Cancel within 7 days of the start and we’ll refund the fees for sessions not yet delivered.
• Once a term has started: you can cancel at any time, and we’ll refund the fees for whole sessions not yet delivered. We don’t refund sessions already delivered or missed.
• If we cancel: if we cancel a class, or can’t deliver sessions you’ve paid for, you’ll get a full refund for the undelivered part — or a credit, if you’d prefer one.

None of this limits the rights you have under the Australian Consumer Law (see clause 12). Where those rights give you more, they apply.

• Online, cameras on: classes run live over video, with cameras on, so coaches can teach and supervise. You’ll need a device with a camera and a reasonable internet connection, in a quiet, supervised space.
• Small classes: we keep group classes small — usually 4 to 6 students — so everyone speaks each session. Private coaching is one-to-one.
• Respect: we expect students and parents to be respectful to coaches and to other students. We may remove a student from a session, or from the program, for behaviour that affects other people’s safety or learning. Where we end an enrolment for conduct, we’ll refund undelivered sessions unless the conduct was serious.

How we handle your family’s information is set out in two documents that form part of these terms: our Website Privacy Policy, for your use of the site, and the Families Privacy Policy, which governs a student’s information once enrolled and is provided to you at enrolment. We hold ourselves to the standards described in them as contractual promises to you.

Keeping students safe online is central to how we run. Our Child Safety page sets out the checks and controls we use — verified Working With Children Checks, named admission to sessions, no private messaging between coaches and students, recorded rooms, and a named contact for concerns. By enrolling, you agree to support these: giving your child a supervised space to attend from, and raising any concern with us early.

• Every room is recorded as a condition of enrolment, as a child-safety control. Access is limited and recordings are never distributed (clause 4).
• We only publish anything featuring a student — a name, image, or clip — where you (and, from age 14, the student) have given specific, separate consent on the consent form. You can withdraw that consent at any time.

The materials we provide — worksheets, cases, recorded seminars and course content — belong to us or our licensors, and are for the enrolled student’s personal use. Please don’t copy, share, sell or post them publicly.

• Your consumer guarantees stand. Our services come with guarantees that can’t be excluded under the Australian Consumer Law — including that they’ll be provided with due care and skill. Nothing in these terms excludes, restricts or modifies those guarantees.
• Where the law lets us limit liability, we limit it to resupplying the service, or paying the cost of having it resupplied.
• Beyond that, and to the extent the law allows, we’re not liable for indirect or consequential loss, or for things outside our reasonable control — such as an internet outage at your end.
• No outcome guarantee. We coach skills; we don’t guarantee any particular competition result or academic outcome, which depend on much more than a class.

• Contact: reach us any time at admin@debatebetter.au.
• The whole agreement: these terms, together with the policies they refer to, are the whole agreement for your enrolment.
• Governing law: they’re governed by the law of New South Wales, Australia.
• If part can’t be enforced, the rest still applies.